Webinars on Demand 

We have a number of educational webinars for you to view on demand:

Find out more here

Need advice? Speak to our sales experts:
UK: +44 (0) 191 587 8730 | US: +1-813-886-2775

For tech support please raise a support ticket

How do I register my Med-eBase license on Windows 7?

1) Download Med-eBase from rigelmedical.com. A Med-eBase icon should appear on your desktop.

2) Right click on the desktop icon and select "run as administrator", then double clicking on the icon to start the activation process.

3) The installation process will then start automatically with Med-eBase licence activation wizard. Follow the onscreen instructions to activate your serial number.

4) Activating online requires an internet connection and is the fastest way to activate a product.

5) Enter your personal and company information and continue to follow the activation steps to complete the registration process.

6) After successful activation close the Med-eBase program then double-click the desktop icon to ensure it opens into the program without requesting the Serial Number to be entered.

Note: An issue is sometimes caused by there being a 'hidden administrator' account on some windows 7 operating systems but when Med-eBase is confirmed to be “run as administrator” the serial number will be permanent when reopening the program.


Still need help? Ask us.

Stay in the know
Sign up to our mailing list today to stay up to date with the latest industry news and information from Rigel.

I'd like to talk to a sales advisor

Our team of sales advisors are on hand to help you with any queries you have about our products.