Rigel Medical 5 Year Warranty Rigel Medical 5 Year Warranty Mobile

Activate your FREE 5 year warranty today

Just register your product to activate, and unlock a host of other features

Reasons to register your product:

  • Extend your standard 1 year warranty to 5 years free of charge*
  • Learn of new firmware updates for your product(s)
  • Be the first to hear about Rigel Medical seminars and guidance booklets
  • Preview exciting new products and software before anybody else
  • Keep informed of the latest industry news

Here are the terms and conditions of the 5 year warranty:

The Rigel product is warranted for five years from date of product registration providing you register your product within 90 days of receipt.

Full five year validation of the warranty requires that your product is registered as soon as you are in receipt of the product and calibrated by an approved Calibration partner every 12 months – a full list of calibration partners can be found here.

Our calibration team will check the unit for defective or 'worn' components each year and replace if necessary. Should a fault occur with the unit between yearly calibration please contact our Customer Care Team to arrange return.

During the warranty period, Rigel will, at it's discretion, either repair or replace components that prove to be defective upon examination by Rigel (or an approved service partner). Repairs are limited to those components pertaining to functionality and not cosmetic appearance.

The warranty becomes void if the product is disassembled, modified or repaired by an unauthorised person or facility, or if the product's functionality is impaired by damage, abuse or failure to use and maintain the instrument according to the manufacturer's instructions.

Returning your Rigel product

If for any reason you would like to return your Rigel product, please contact us so we can discuss your shipping options.

Register Product
Click here if you can't find your product. It may not come with a 5 year warranty.

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Email us: enquiry@rigelmedical.com
Head office: +44 191 587 8730
USA office: +1 813 886 2775

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